Family and Employment Support
|The Family and Employment Support section provides access to and eligibility for public assistance programs. The goal of this section, through shared responsibility, is to promote healthy and productive lifestyles among county residents. This includes fostering responsibility and accountability towards self, family and community in a cost effective manner.|
|Public assistance programs include:|
|Who can apply for these programs?|
|No one can be denied the opportunity to apply for these programs. However, there are eligibility criteria that must be met. Visit the website access.wi.gov to see the specific guidelines for applying for each program.|
|What are the eligibility requirements for these programs?|
The eligibility requirements are slightly different for each program. Eligibility is determined by family size, income, assets and other household information. "Am I Eligible" is a tool located on access.wi.gov that allows information to be entered to determine what programs a household may be eligible for.
|What will be expected of me in the application process?|
|Some programs require an appointment with an eligibility worker. All programs may require additional verification including proof of income, assets, residence, and other related family information. Failure to provide this information within 30 days of application will terminate the application process.|
|Where and how do I apply?|
|Applications are available at the Ruth Gilfry Building at 817 Whiting Avenue and can also be submitted online at access.wi.gov. To have an application mailed or for any other questions regarding the application process contact the IM Central Consortia call center at 1-888-445-1621|
What is the Wisconsin Home Energy Assistance Program (WHEAP)?
The Wisconsin Home Energy Assistance Program (WHEAP) administers the federally-funded Low Income Home Energy Assistance Program (LIHEAP) and Public Benefits Energy Assistance Program.
Households with income at or below 60% of the Wisconsin state median income (SMI) may be eligible.
In addition to regular heating and electric assistance, specialized services include:
- Emergency fuel assistance;
- Counseling for energy conservation and energy budgets;
- Proactive copayment plans;
- Targeted outreach services
- Emergency furnace repair and replacement.
To apply in Portage County, please contact Energy Services, Inc. via phone at (715)344-5999 or in person at 1224 Strongs Ave., Stevens Point, WI. You can also find information at:
To view the Nondiscrimination Statement, please click here