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Mail, Phones, and Personal Property

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Updated January 30, 2018


Allowable "Mailed" Items

Only clothing, reading materials*, and money can be sent through the mail.

IMPORTANT: All books, magazines, and puzzle books must be sent through the mail from a book store, publisher (e.g. Barnes and Noble,  Amazon.)    Any books, magazines, and puzzle books that are sent from a home address will not be accepted and will be returned to sender.   If that is not possible, it will be placed in the inmate’s property.  The Portage County Jail will not accept any books, magazines, and word puzzle books sent through person-to-person sources (e.g. eBay.)

If the inmate is sentenced to prison, they may receive up to 25 blank or embossed envelopes. The inmate will receive the envelopes in prison.   Inmates can buy stamped envelopes through the canteen system if they need them.

Stickers, Cards, and Drawings

All decorative stickers and stamps will be removed from the envelopes and letters and discarded.  Any drawings (e.g. crayons, colored pencil), cards, or Polaroid pictures that are sent in the mail will be placed in the inmate’s property.  A black and white photocopy will be given to the inmate.

Inmate Handbook


View more information in the Inmate Rules Handbook.



Telephones and Calling Cards

Telephone Messages

Jail Officers do not deliver messages to inmates unless it is a genuine emergency.

Telephone Access and Payment for Calls

Inmates have access to a telephone and all calls are recorded and monitored.  Calls must be made as “collect” calls (i.e. - the person being called pays for the call) or minutes may be purchased through canteen. Calling cards ($10.00) may also be purchased through the Jail canteen system.

Video Visitation

Inmates may also receive a video call using an internet based system.  You can learn more by clicking on the Video Visitation icon below.

Video Visitation




Blocked Calls

Some phone numbers are blocked and you will not be able to call anyone at that number.  A phone number may be blocked because:
  • The person at that number requests the block.
  • The phone company blocks calls due to unpaid phone charges.

Jail Officers do not know why a number is “blocked” and will not change a “block” to a phone number.

Inmate Handbook


View more information in the Inmate Rules Handbook.



Personal Property

Only medications and money may be accepted at the Jail (guidelines apply).  These items may be mailed or delivered by family/friends.  Money may be deposited anytime in the Stellar Teller, and prescription medications may be dropped off anytime.   

Inmate Handbook


View more information in the Inmate Rules Handbook.





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